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Internet Providers in Colombia

Best Internet Service Providers in Colombia (2025) | TopProviders.net

Complete guide comparing speed, reliability, and prices across Bogotá, Medellín, Cali, and other major cities. Find the best internet service in Colombia for your needs.

Top 5 Internet Providers in Colombia

1. Claro (Telmex)

Speed: Up to 1Gbps (Fiber) | Avg. 150 Mbps (Cable)

Coverage: Nationwide (Best in urban areas)

Pros:

  • Largest network coverage
  • Competitive fiber plans
  • Bundles with TV and mobile

Cons:

  • Customer service complaints
  • Peak hour slowdowns

2. Movistar

Speed: Up to 500Mbps (Fiber) | Avg. 100 Mbps (Cable)

Coverage: Major cities and urban centers

Pros:

  • Reliable service quality
  • Good international connectivity
  • Affordable mid-tier plans

Cons:

  • Limited rural coverage
  • Fiber not available everywhere

3. ETB

Speed: Up to 1Gbps (Fiber)

Coverage: Primarily Bogotá and surrounding areas

Pros:

  • Best local provider in Bogotá
  • No data caps
  • Stable connections

Cons:

  • Limited national coverage
  • Fewer bundle options

4. Tigo Une

Speed: Up to 300Mbps (Cable)

Coverage: Major cities and some smaller towns

Pros:

  • Good cable internet coverage
  • Competitive pricing
  • Decent customer service

Cons:

  • No fiber options
  • Speed fluctuations

5. WOM

Speed: Up to 200Mbps (4G/5G Home Internet)

Coverage: Expanding in major cities

Pros:

  • No installation required
  • Flexible no-contract options
  • Good alternative where cable/fiber unavailable

Cons:

  • Data caps on some plans
  • Network congestion possible

Internet Providers by City

Bogotá Best Coverage

Top Providers: ETB (Best local), Claro (Best fiber), Movistar (Reliable alternative)

Avg. Speed: 120Mbps (Fiber), 80Mbps (Cable)

Special Notes: ETB offers the most stable connections in the capital.

Medellín Growing Fiber

Top Providers: Claro, Movistar, Tigo Une

Avg. Speed: 100Mbps (Fiber), 70Mbps (Cable)

Special Notes: Fiber expanding rapidly in El Poblado and other areas.

Cali

Top Providers: Claro, Movistar, Tigo Une

Avg. Speed: 90Mbps (Cable), 60Mbps (ADSL)

Special Notes: Check neighborhood availability as coverage varies.

Barranquilla

Top Providers: Claro, Movistar, Tigo Une

Avg. Speed: 80Mbps (Cable), 50Mbps (ADSL)

Special Notes: Northern areas generally have better infrastructure.

Smaller Cities & Rural Areas

Top Providers: Claro (limited), Movistar (limited), local providers

Avg. Speed: 30-50Mbps (where available)

Special Notes: Satellite internet (like HughesNet) may be only option in remote areas.

How to Choose the Best ISP in Colombia

  1. Verify exact address coverage (service varies by building)
  2. Consider your usage:
    • Families: 100Mbps+ recommended
    • Remote work: Fiber preferred for stability
    • Basic use: Cable or ADSL may suffice
  3. Compare promotions (typical contracts are 12-24 months)
  4. Check for installation fees (often waived during promotions)

Final Recommendations

  • Best Overall: Claro (Best national coverage)
  • Best Fiber: ETB (Bogotá) / Claro (other cities)
  • Best Budget: Tigo Une (Cable plans)
  • Flexible Option: WOM (Wireless home internet)

Important Notes for Colombia

  • Prices typically include IVA (19% tax)
  • Many providers offer “double play” or “triple play” bundles
  • Service quality can vary significantly by neighborhood
  • Always check current promotions as deals change frequently