Talk to sales

Top Internet Providers in Cuba

Internet Service Providers in Cuba (2025) | TopProviders.net

Complete guide to internet access options across Cuba’s provinces, including Havana, Santiago de Cuba, and tourist areas.

Internet Providers in Cuba

1. ETECSA (Empresa de Telecomunicaciones de Cuba)

Speed: Up to 50Mbps (Fiber) | Avg. 5-10Mbps

Coverage: 60% of households (Government monopoly)

Pros:

  • Only legal provider for residents
  • Expanding fiber optic network
  • Public WiFi hotspots available

Cons:

  • Extremely slow by global standards
  • High costs relative to income
  • Heavy government monitoring

2. Nauta Hogar (Home Internet)

Speed: Up to 10Mbps (ADSL) | Avg. 2-5Mbps

Coverage: 40% of households (Limited availability)

Pros:

  • Home connection option
  • More stable than mobile data
  • No need to visit WiFi parks

Cons:

  • Requires government approval
  • Frequent outages
  • Extremely limited bandwidth

3. Mobile Data (3G/4G)

Speed: Up to 5Mbps | Avg. 1-3Mbps

Coverage: 70% of population (Urban focus)

Pros:

  • More accessible than home internet
  • Prepaid options available
  • Works in some WiFi zones

Cons:

  • Expensive data packages
  • Network congestion
  • Limited 4G availability

Internet Access by Region

Havana Capital

Best Options: ETECSA fiber (limited areas), WiFi parks, 4G mobile

Avg. Speed: 8Mbps (Fixed), 3Mbps (Mobile)

Special Notes: Tourist hotels often have better connections.

Varadero Tourist Area

Best Options: Hotel WiFi, ETECSA prepaid cards

Avg. Speed: 10-15Mbps (Hotel WiFi)

Special Notes: Resorts often provide decent internet access.

Santiago de Cuba Eastern Region

Best Options: ETECSA WiFi zones, mobile data

Avg. Speed: 4Mbps (WiFi), 2Mbps (Mobile)

Special Notes: Service less reliable than Havana.

Rural Areas Limited Access

Best Options: Mobile data (where available), satellite

Avg. Speed: 0.5-2Mbps (When available)

Special Notes: Many areas have no internet access.

How to Access Internet in Cuba

  1. For Tourists:
    • Purchase ETECSA prepaid cards at hotels/airport
    • Use hotel business centers (often best speeds)
    • Download offline maps/content before arrival
  2. For Residents:
    • Apply for Nauta Hogar home service (if eligible)
    • Use WiFi parks (parques WiFi) with prepaid cards
    • Mobile data packages (expensive but convenient)
  3. For Businesses:
    • Special enterprise internet contracts
    • Dedicated fiber lines (very limited availability)

Important Considerations

  • No private ISPs allowed: ETECSA is the only legal provider
  • Prepare for slow speeds: Even “good” connections are slow
  • Cost is high: $1-2 per hour is standard for WiFi access
  • Political restrictions: Many websites/services are blocked

Alternative Options

Some Cubans access internet through:

  • El Paquete Semanal (offline content delivery)
  • Satellite internet (illegal but growing)
  • Roaming with foreign SIM cards (expensive)

Share this guide: #CubaInternet #ETECSA #Nauta #CubaWiFi