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Internet Providers in Kenya

Best Internet Service Providers in Kenya (2025) | TopProviders.net

Complete guide comparing speed, reliability, and coverage across Nairobi, Mombasa, Kisumu, Nakuru, and other major towns.

Top 5 Internet Providers in Kenya

1. Safaricom Home Fiber

Speed: Up to 1Gbps (Fiber) | Avg. 45 Mbps (4G LTE)

Coverage: Nationwide (Best in Nairobi, Mombasa, Central Kenya)

Pros:

  • Most extensive fiber network
  • Integrated with M-Pesa payments
  • Reliable customer support

Cons:

  • Higher prices than competitors
  • 24-month contracts required

2. Zuku Fiber

Speed: Up to 100Mbps (Fiber)

Coverage: Major urban centers (Nairobi, Mombasa, Kisumu)

Pros:

  • Affordable packages
  • Bundled TV options
  • Flexible payment plans

Cons:

  • Limited coverage outside cities
  • Peak-time slowdowns

3. Faiba (JTL)

Speed: Up to 200Mbps (Fiber) | Avg. 30 Mbps (4G LTE)

Coverage: Nairobi, Mombasa, Nakuru, Eldoret

Pros:

  • Competitive fiber speeds
  • Unlimited data options
  • Good for gaming

Cons:

  • Limited expansion
  • Installation delays

4. Airtel Kenya

Speed: Avg. 25 Mbps (4G LTE)

Coverage: Nationwide mobile coverage

Pros:

  • Affordable mobile data
  • Good rural coverage
  • Weekly bundles available

Cons:

  • No fiber options
  • Network congestion

5. Poa Internet

Speed: Up to 40Mbps (Wireless)

Coverage: Nairobi, Mombasa, Kisumu, Thika

Pros:

  • Budget-friendly
  • No contracts
  • Good for estates

Cons:

  • Weather affects connection
  • Limited high-speed options

Internet Providers by City/Region

Nairobi Best Options

Top Providers: Safaricom Fiber (Premium), Zuku (Value), Faiba (Speed)

Avg. Speed: 50Mbps (Fiber), 35Mbps (Mobile)

Special Notes: Fiber widely available in upmarket areas and CBD.

Mombasa Coastal Region

Top Providers: Safaricom, Zuku, Airtel

Avg. Speed: 40Mbps (Fiber), 30Mbps (Mobile)

Special Notes: Tourism areas have best infrastructure.

Kisumu Western Kenya

Top Providers: Safaricom, Zuku, Poa

Avg. Speed: 35Mbps (Fiber), 25Mbps (Mobile)

Special Notes: Lakefront areas have better coverage.

Nakuru Rift Valley

Top Providers: Safaricom, Faiba, Airtel

Avg. Speed: 30Mbps (Fiber), 22Mbps (Mobile)

Special Notes: Growing fiber coverage in new developments.

Other Regions

  • Central Kenya: Safaricom (Dominant), Zuku
  • Eastern Kenya: Safaricom, Airtel
  • Northern Kenya: Safaricom (Limited options)

How to Choose the Best ISP in Kenya

  1. Check estate/area coverage (varies by neighborhood)
  2. Consider your primary use:
    • Business/Streaming: Safaricom Fiber or Faiba
    • Family use: Zuku bundled packages
    • Budget mobile: Airtel or Telkom
  3. Compare payment options (M-Pesa available for most)
  4. Read our guide on finding top internet and TV providers

Final Recommendations

  • Best Overall: Safaricom Home Fiber (Reliability and coverage)
  • Best Value: Zuku Fiber (Good packages for price)
  • Fastest Speeds: Faiba (Where available)
  • Budget Mobile: Airtel Kenya (Affordable data)

Need Help Choosing?

Internet quality in Kenya varies significantly between neighborhoods. Always verify coverage for your specific location.

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